Dream Support makes business grow
Hidrate Spark
focus on growing load.

When we joined Hidrate Spark a year ago we started with 2 full time agents to cover the load, now it's 9 full time agents on-board, 360h weekly, 5000+ emails weekly.
5 000

Emails weekly

Hours weekly

Full time agents on-board
Hidrate Spark Wow-Stories
Hi Andrei, I appreciate the response. This is my second time reaching out and I just wanted to let you know that your company has the best customer service I have ever dealt with. Everyone has been nice, helpful, and pleasant. Just wanted to thank you for your hard work.
A customer
Hi Maryna,
I just saw my tracking email! I can only imagine the logistical nightmare that is holiday shipping. I'm so excited! I can't wait to blow my future mother-in-law away with such an awesome gift! She's going to love it! Thank you again for jumping on this so quickly and for following up with me. Let me know if there is a survey I can complete so I can tell your company how reassuring you've been in this process!
A customer
Thank you so much for this. I reconnected the bottle and now I'm up and running.
I'm so excited to use this product, when I'm up and running for a week or two I'll be more than happy to write a review.
A customer
Yay awesome. Thank you so much for all your help, you've made this process so painless! Thanks a million!
A customer
Good morning! Thank you so much for the wonderful news. You are truly a miracle worker.
Happy Holidays
A customer
Thank you so much. Your customer service has been absolutely amazing!! I'll make sure to leave great reviews about your product and customer service. I'm very appreciative for all your help.
A customer
Just wanted to know, you made my Christmas wishes come true.
Thank you so much,
Happy and healthy holiday seasons.
A customer
Software as a Service
focus on reply time.

<2 mins median reply time.
13 000 replies for the last three month.
13 000

Replies for the last three month

Mins median reply time
ClickCease Wow-Stories
From the very beginning everyone we have dealt with at ClickCease has taken care of us every step of the way. We want to thank you for continuing the extreme professionalism and care that has defined our relationship with ClickCease. Also thank you for being available on Saturday :)
A customer
Well my friend
You gave me a answer that I never expected. Thank you for your time and your professional support. Now I have a better feeling and a bit more hope to work. I absolutely like it if clickcease can send the rapport to Google. Because you already doing a great job. I'm sorry for my English it's not so good but I do my best. Well it's 04:14 in the Netherlands I will try to sleep now. Thanks again dear friends
Have a nice healthy day

A customer
What our clients have to say
Nadya Nguyen
The set up was smooth thanks to Veronica and Andrei, who thoroughly studied our tickets and existing processes. They helped us onboard the agents, who quickly got up to speed and are currently providing phenomenal support service.
Ilan Missulawin
CMO at ClickCease
Andrei and his team have been a vital and integral part of building the ClickCease customer base. By helping us with sales and support, Andrei has provided immense value.
James and Elis
Founders, Color Therapy app
Dream Support team are marvelous. They are hardworking and have great attitude + work ethics. Thank you for providing great experience in supporting our customer
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